ShipMonk vs ShipHero

By EFC Editorial · Updated September 28, 2026 · How we research

Quick answer

ShipHero's fulfillment business has operated as LVK Logistics since August 2024 and runs on ShipHero's WMS, so this comparison is ShipMonk vs LVK. Pick ShipMonk if you need 11 sites across the US, Canada, UK and Czech Republic, hazmat handling, bonded warehousing or FBA prep. Pick LVK if you're an apparel, CPG or electronics brand that wants a smaller operator with dedicated on-site teams and lot and serial tracking. Neither publishes rates; ShipMonk publishes its minimum formula.

Key takeaways

shiphero.com/fulfillment redirects to lvk.com; ShipHero now sells WMS software.
ShipMonk lists 11 fulfillment centers; LVK says it has six in North America.
ShipMonk's monthly minimum = monthly orders × first-item pick fee, less 20%; LVK doesn't publish a minimum.
ShipMonk lists hazmat and international sites; LVK lists lot and serial tracking.
ShipMonk: 2.6 on Trustpilot (430 reviews); ShipHero software: 3.8 (612 reviews), Sept 2026.

ShipMonk at a glance

Headquarters	Fort Lauderdale, FL
Warehouses	Fort Lauderdale, FL · Las Vegas (2), NV · Dallas-Fort Worth, TX · Pittston (2), PA · Louisville (2), KY · Ontario, Canada · Cheb, Czech Republic · Coalville, United Kingdom
Specialties	DTC, B2B / wholesale, Amazon FBA prep, International, Hazmat, Returns, Kitting
Integrations	shopify, bigcommerce, ebay, amazon, loop returns
Order minimum	Monthly minimum exists; set with pick fees and projected volume (per pricing page)
Published pricing	Quote only
Contract	Not published

Sources: shipmonk.com, shipmonk.com, shipmonk.com (checked 2026-09-27)

LVK Logistics (formerly ShipHero Fulfillment) at a glance

Headquarters	Not published
Warehouses	Garnerville, NY · Allentown, PA
Specialties	DTC, B2B / wholesale, Apparel
Integrations	Not published
Order minimum	Not published
Published pricing	Quote only
Contract	Not published

Sources: lvk.com, freightwaves.com, shiphero.com (checked 2026-09-27)

Is ShipMonk or ShipHero better for my brand?

	ShipMonk	LVK Logistics (ex-ShipHero fulfillment)
HQ / origin	Fort Lauderdale, FL	Spun out of ShipHero, Aug 2024
Warehouses	11: FL, NV, TX, PA, KY, Ontario, Czech Republic, UK	6 in North America; named: Garnerville, NY and Allentown, PA
Software	Own OMS/WMS/IMS	ShipHero WMS
Focus	DTC and marketplace; hazmat; bonded	Apparel, CPG, electronics; DTC + wholesale
FBA prep	Yes	Not listed
Lot / serial tracking	Not detailed	Listed
Minimum	Published formula	Not disclosed
Pricing	Custom quote	Not disclosed
Trustpilot (Sept 2026)	2.6 (430 reviews)	ShipHero software 3.8 (612 reviews)

Verdict: ShipMonk for reach, hazmat and Europe; LVK for a focused, high-touch operator on proven WMS software.

Where does ShipMonk win?

Network and reach: 11 sites across four countries.
Hazmat and bonded warehousing.
FBA prep and marketplace integrations (Shopify, BigCommerce, eBay, Amazon).
Minimum transparency: its pricing page explains how the monthly minimum is calculated.

Where does ShipHero (LVK) win?

Service model: white-glove account management and dedicated on-site operations teams, per LVK.
Lot and serial tracking, useful for electronics and some CPG.
Software: ShipHero's WMS, which ShipHero says runs warehouses handling over 100 million shipments a year.
No breach disclosures in the sources checked. ShipMonk's 2026 incident, disclosed by Trezor, included order data from November 2019 to August 2021 that Trezor said it had been assured was deleted.

How do ShipMonk and ShipHero pricing differ?

ShipMonk quotes by order volume and publishes its fee structure: storage by size and volume, fulfillment fees that scale, extras such as a batching fee under 50 orders, gift messages and fragile wrap, and the formula-based monthly minimum. LVK doesn't disclose pricing or minimums on its site. ShipHero's WMS, if you'd rather run your own warehouse, doesn't list prices on its brand page. Get both 3PLs to quote the same order profile.

Frequently asked questions

Does ShipHero still offer fulfillment?

Under the LVK Logistics name. ShipHero spun off its fulfillment business on August 13, 2024.

Which has more warehouses, ShipMonk or LVK?

ShipMonk, with 11 fulfillment centers, versus six for LVK.

Does ShipMonk use ShipHero software?

No. ShipMonk runs its own OMS, WMS and IMS platform.

Is ShipHero good for 3PLs?

ShipHero sells a WMS for 3PLs as well as brands. On Trustpilot, users praise the product and flag slow support at times.