ShipHero vs Flexport

By EFC Editorial · Updated September 28, 2026 · How we research

Quick answer

ShipHero no longer runs fulfillment under its own name: in August 2024 it spun that business out as LVK Logistics, which runs on ShipHero's WMS. So the real comparison is LVK vs Flexport. Pick Flexport if you import and want freight, customs, FBA and Walmart replenishment, DTC and B2B on one platform. Pick LVK if you're an apparel, CPG or electronics brand that wants a smaller operator with dedicated on-site teams and lot and serial tracking. Neither publishes rates.

Key takeaways

shiphero.com/fulfillment redirects to lvk.com; ShipHero itself now sells warehouse management software.
Flexport's fulfillment network came largely from Deliverr, bought with Shopify's logistics business in May 2023.
LVK says it runs six warehouses in North America; Flexport doesn't publish a facility count.
Flexport forwards freight and handles customs; LVK doesn't list freight services.
Trustpilot (Sept 2026): ShipHero software 3.8 (612 reviews); Flexport 2.6 (157 reviews). Both samples cover more than fulfillment.

LVK Logistics (formerly ShipHero Fulfillment) at a glance

Headquarters	Not published
Warehouses	Garnerville, NY · Allentown, PA
Specialties	DTC, B2B / wholesale, Apparel
Integrations	Not published
Order minimum	Not published
Published pricing	Quote only
Contract	Not published

Sources: lvk.com, freightwaves.com, shiphero.com (checked 2026-09-27)

Flexport (eCom & B2B Fulfillment) at a glance

Headquarters	Not published
Warehouses	Not published
Specialties	DTC, B2B / wholesale, Retail EDI, Amazon FBA prep, Returns, International
Integrations	shopify, amazon, walmart
Order minimum	Not published
Published pricing	Quote only
Contract	Not published

Sources: flexport.com, supplychaindive.com (checked 2026-09-27)

Is ShipHero or Flexport better for my brand?

	LVK Logistics (ex-ShipHero fulfillment)	Flexport
Core business	3PL	Freight forwarder + fulfillment
Origin	Spun out of ShipHero, Aug 2024	Fulfillment built on Deliverr (acquired 2023)
Warehouses	6 in North America (claim); named: Garnerville, NY and Allentown, PA	Not published
Countries with sites	US, CA	US (per our dataset)
Software	ShipHero WMS	Flexport platform (ex-Deliverr), free for customers
Focus	Apparel, CPG, electronics; DTC + wholesale	Importers; DTC, B2B, FBA and WFS replenishment
Import / customs	Not listed	Yes
Lot / serial tracking	Listed	Not listed
Integrations	Not listed in our dataset	Shopify, Amazon, Walmart; 60+ retail integrations
Pricing	Not disclosed	Quote after demo
Trustpilot (Sept 2026)	ShipHero software 3.8 (612)	2.6 (157)

Verdict: Flexport for importers who want one vendor from factory to customer and marketplace replenishment; LVK for brands that source domestically or already have a forwarder and want a focused, high-touch 3PL.

Where does ShipHero (LVK) win?

Service model: LVK advertises white-glove account management and dedicated on-site operations teams.
Lot and serial tracking is listed, useful for electronics and some CPG.
Software pedigree: LVK runs on ShipHero's WMS, which ShipHero says powers warehouses handling over 100 million shipments a year.
Known locations: it names its first center (Garnerville, NY) and an Allentown, PA site; Flexport doesn't publish facilities on its fulfillment page.
Category focus: apparel, CPG and electronics, with named clients Orthofeet, The Chosen and Hulken.

Where does Flexport win?

Freight and customs: ocean and air forwarding with shipment tracking and customs tools, so inbound containers flow into fulfillment under one vendor.
Marketplace replenishment: FBA and Walmart WFS replenishment built in.
Retail breadth: 60+ retail integrations and API/EDI connections to ERPs.
Shopify relationship: Flexport became Shopify's official logistics partner after the 2023 deal, and Shopify holds a 13% equity stake, per Supply Chain Dive.
Free platform: Flexport says its software is free for customers and it earns money on logistics services.

What's the difference between ShipHero and Flexport pricing?

Neither publishes fulfillment rates or minimums.

LVK: pricing, minimums and contract terms aren't disclosed on its site.
Flexport: quote after a demo; the platform is described as free. Some Trustpilot reviewers report new monthly charges and account-closure fees, so ask for recurring, minimum and exit fees in writing.
ShipHero WMS (if you'd rather run your own warehouse): its brand WMS page doesn't list prices.

For a Shopify brand at around 3,000 orders a month, send both the same profile: units per order, weights, SKU count, destination mix and inbound frequency. If you import, ask Flexport to quote freight and fulfillment separately so the fulfillment piece compares directly with LVK's.

How do their reputations compare?

As of September 2026:

ShipHero: 3.8 on Trustpilot (612 reviews), mostly about the WMS software; complaints focus on slow support. LVK's homepage claims a 4.6 average across several review sites; that's its own aggregation, not an independent score.
Flexport: 2.6 on Trustpilot (157 reviews), split roughly between five-star and one-star, covering freight as well as fulfillment. Complaints cite inbound delays, lost or damaged inventory with slow reimbursement and unexpected fees.

Neither profile isolates the fulfillment service you'd be buying, so ask each for two or three client references in your category. See the ShipHero review and Flexport review.

Frequently asked questions

Does ShipHero still do fulfillment?

Not under the ShipHero name. Its fulfillment business became LVK Logistics on August 13, 2024, and it still runs on ShipHero's WMS.

Is Flexport the same as Deliverr?

Deliverr is now part of Flexport. Shopify sold its logistics business, including Deliverr, to Flexport in May 2023.

Which is better for Amazon sellers, ShipHero or Flexport?

Flexport lists FBA and Walmart WFS replenishment; LVK doesn't list FBA prep in the sources checked. For Amazon-heavy brands, Flexport is the more direct fit.

Which has more warehouses, LVK or Flexport?

LVK says it has six in North America. Flexport doesn't publish a count, so ask which facilities would serve your customers.