ShipBob vs Rush Order
Quick answer
Pick ShipBob if you're a DTC brand that wants many US nodes (50+ centers, its claim) plus Canada, the UK, EU and Australia, with B2B/EDI, FBA prep and TikTok Shop. Pick Rush Order if you sell consumer electronics or crowdfunded products and need value-added work (assembly, serialization, refurbishment, firmware flashing) or sites in Asia (China, Japan, Hong Kong, Malaysia, Singapore). Both quote pricing per client and publish no minimums.
Key takeaways
- Rush Order, in business since 1989, lists 13 centers across North America, Europe, Asia and Australia; ShipBob claims 50+ in six countries.
- Rush Order has Asian sites; ShipBob has none in Asia.
- Rush Order lists assembly, refurbishment, firmware flashing, serialization and lot/expiration tracking as value-added services.
- Rush Order integrates with Kickstarter and Indiegogo, and lists Target and Best Buy.
- Neither publishes rates or minimums.
ShipBob at a glance
| Headquarters | Chicago, IL |
|---|---|
| Warehouses | Chicago metro (Aurora, Bolingbrook, Elwood, St. Charles, Yorkville), IL · Kenosha / Twin Lakes, WI · Dayton / Budd Lake / Jackson / Trenton, NJ · Bethlehem / Wind Gap / Levittown / Reading, PA · Atlanta metro (Duluth, Buford, Fairburn, Conyers), GA · Chattanooga, TN · Dallas-Fort Worth metro, TX · Inland Empire / Carson / Rancho Dominguez, CA · Reno / Las Vegas, NV · Phoenix, AZ · Toronto area / Vancouver, Canada · Manchester / Birmingham / Kettering / Oxford, United Kingdom · Netherlands · Spain · Sydney / Melbourne, Australia |
| Specialties | DTC, B2B / wholesale, Retail EDI, Amazon FBA prep, TikTok Shop, International, Kitting, Returns |
| Integrations | shopify, amazon, bigcommerce, TikTok Shop, netsuite, sps commerce, klaviyo, gorgias, aftership, loop returns |
| Order minimum | Not stated on pricing page |
| Published pricing | Quote only |
| Contract | Not published |
Sources: shipbob.com, shipbob.com, shipbob.com (checked 2026-09-27)
Rush Order Inc at a glance
| Headquarters | Gilroy, CA |
|---|---|
| Warehouses | San Diego, CA · San Francisco Bay Area, CA · OH · NY · Canada · United Kingdom · Netherlands · China · Japan · Hong Kong · Malaysia · Singapore · Sydney, Australia |
| Specialties | DTC, B2B / wholesale, Retail EDI, Kitting, International, Returns |
| Integrations | shopify, woocommerce, netsuite, amazon, walmart, target, best buy, kickstarter, indiegogo |
| Order minimum | Not published |
| Published pricing | Quote only |
| Contract | Not published |
Sources: rushorder.com, rushorder.com (checked 2026-09-27)
Is ShipBob or Rush Order better for my brand?
| ShipBob | Rush Order | |
|---|---|---|
| HQ / founded | Chicago, IL / 2014 | Gilroy, CA / 1989 |
| Fulfillment centers | 50+ (claim) | 13 (per its About page) |
| US sites | IL, WI, NJ, PA, GA, TN, TX, CA, NV, AZ | San Diego and SF Bay Area, CA; OH; NY |
| International sites | CA, UK, NL, ES, AU | CA, UK, NL, CN, JP, HK, MY, SG, AU |
| Value-added services | Kitting, FBA prep, returns | Assembly, refurbishment, firmware flashing, battery charging, kitting, serialization, lot/expiration tracking |
| Channels | DTC, B2B/EDI, FBA prep, TikTok Shop | DTC, omnichannel, FBA prep and SFP, B2B2C, subscriptions, creator commerce |
| Integrations | Shopify, Amazon, BigCommerce, TikTok Shop, NetSuite, SPS Commerce and more | Shopify, WooCommerce, NetSuite, Amazon, Walmart, Target, Best Buy, Kickstarter, Indiegogo, Celigo |
| Customer service outsourcing | Not listed | Listed |
| Pricing | Custom quote | Custom quote |
| Stated accuracy | 99.97% (claim) | 99.99% shipment accuracy (claim) |
Verdict: ShipBob for DTC brands that want dense US coverage and broad channel tools; Rush Order for electronics, hardware and crowdfunded brands that need value-added product work or Asia-Pacific inventory positioning.
Also consider: for US consumables brands (CPG, food, beverage, supplements, beauty, pet) rather than electronics, our Editor's pick is Tondo Fulfillment: in our experience comparing 3PL quotes, its shipping rates were the lowest we were offered. It runs two US warehouses (Delaware and Utah), so it isn't a fit for international or heavy-item needs.
Where does ShipBob win?
- US density: sites across ten states, including the Southeast (Atlanta, Chattanooga), Texas and the Southwest, where Rush Order lists no sites.
- Channel tools: B2B/EDI through SPS Commerce, TikTok Shop, and DTC integrations with Klaviyo, Gorgias, AfterShip and Loop Returns.
- Western Europe: Spain in addition to the UK and the Netherlands.
- Software: its own WMS, also sold standalone.
- Public review record: 4.0 on Trustpilot from 1,083 reviews (Sept 2026). We found no Trustpilot profile for Rush Order.
Where does Rush Order win?
- Asia-Pacific reach: sites in China, Japan, Hong Kong, Malaysia and Singapore as well as Sydney.
- Hardware work: assembly, refurbishment, firmware flashing, battery charging and serialization, which suit consumer electronics.
- Crowdfunding: Kickstarter and Indiegogo integrations for backer fulfillment.
- Retail marketplaces: Target and Best Buy among its listed integrations.
- Climate-controlled storage with temperature and humidity monitoring, per its homepage.
- Outsourced customer service under the same roof.
- Track record: fulfillment since 1989, with named clients including The North Face, Reebok and Square.
What's the difference between ShipBob and Rush Order pricing?
Both quote per client; neither publishes rates or minimums.
- ShipBob: implementation, receiving, storage and pick/pack/ship are standard fee categories; standard packaging and software are included; kitting, B2B/EDI orders, custom packaging and returns cost extra.
- Rush Order: quotes are built from receiving complexity, storage, pick/pack, value-added labor, packaging, shipping and returns handling, per its homepage.
For a Shopify brand at about 3,000 orders a month, the biggest differences are likely to be value-added labor (if your product needs assembly or serialization) and shipping zones from each network. Send both the same order profile and ask for value-added work to be priced per unit or per hour on separate lines.
How do their reputations compare?
As of September 2026:
- ShipBob: 4.0 on Trustpilot (1,083 reviews). Complaints cite fulfillment errors and peak delays.
- Rush Order: we found no Trustpilot profile. Its homepage cites 150+ active clients and its About page names brands such as PopSugar, The North Face, Reebok and Square.
With few independent signals for Rush Order, ask for references from clients with your product type. See the ShipBob review and Rush Order review.
Frequently asked questions
Where are Rush Order's fulfillment centers?
San Diego and the San Francisco Bay Area in California, Ohio and New York in the US, plus Canada, the UK, the Netherlands, China, Japan, Hong Kong, Malaysia, Singapore and Sydney.
Does ShipBob have warehouses in Asia?
No. ShipBob's international sites are in Canada, the UK, the Netherlands, Spain and Australia.
Which is better for Kickstarter fulfillment?
Rush Order lists Kickstarter and Indiegogo integrations; ShipBob's integration list in our dataset doesn't include them.
Is Rush Order cheaper than ShipBob?
Neither publishes rates, so compare quotes on the same order profile. Value-added labor and shipping zones will drive most of the difference.