ShipBob vs ShipFusion
Quick answer
Pick ShipBob if you need a large network (50+ centers, its claim) across the US, Canada, the UK, EU and Australia, plus B2B/EDI, FBA prep and TikTok Shop. Pick Shipfusion if you're a supplement, wellness, food or beauty brand shipping 2,000+ orders a month in the US and Canada and want a dedicated account manager and lot tracking. Both quote pricing. Shipfusion scores 4.7 on Trustpilot (34 reviews) and ShipBob 4.0 (1,083 reviews), Sept 2026.
Key takeaways
- ShipBob claims 50+ fulfillment centers in six countries; Shipfusion runs four open sites (Chicago, Las Vegas, York PA, Toronto area) with Dallas announced.
- Shipfusion's homepage targets brands shipping 2,000+ orders a month; ShipBob states no minimum on its pricing page.
- Every Shipfusion client gets a dedicated account manager with no tiered service levels, per Shipfusion.
- Neither publishes per-order rates.
ShipBob at a glance
| Headquarters | Chicago, IL |
|---|---|
| Warehouses | Chicago metro (Aurora, Bolingbrook, Elwood, St. Charles, Yorkville), IL · Kenosha / Twin Lakes, WI · Dayton / Budd Lake / Jackson / Trenton, NJ · Bethlehem / Wind Gap / Levittown / Reading, PA · Atlanta metro (Duluth, Buford, Fairburn, Conyers), GA · Chattanooga, TN · Dallas-Fort Worth metro, TX · Inland Empire / Carson / Rancho Dominguez, CA · Reno / Las Vegas, NV · Phoenix, AZ · Toronto area / Vancouver, Canada · Manchester / Birmingham / Kettering / Oxford, United Kingdom · Netherlands · Spain · Sydney / Melbourne, Australia |
| Specialties | DTC, B2B / wholesale, Retail EDI, Amazon FBA prep, TikTok Shop, International, Kitting, Returns |
| Integrations | shopify, amazon, bigcommerce, TikTok Shop, netsuite, sps commerce, klaviyo, gorgias, aftership, loop returns |
| Order minimum | Not stated on pricing page |
| Published pricing | Quote only |
| Contract | Not published |
Sources: shipbob.com, shipbob.com, shipbob.com (checked 2026-09-27)
Shipfusion at a glance
| Headquarters | Not published |
|---|---|
| Warehouses | Chicago, IL · Las Vegas, NV · York, PA · Toronto area, Canada · Dallas (coming soon), TX |
| Specialties | DTC, B2B / wholesale, Subscription, Kitting, Returns, Supplements |
| Integrations | shopify, amazon, TikTok Shop, bigcommerce, walmart, magento, woocommerce |
| Order minimum | Homepage targets brands shipping 2,000+ orders/month; no formal minimum stated |
| Published pricing | Quote only |
| Contract | Not published |
Sources: shipfusion.com, shipfusion.com (checked 2026-09-27)
Is ShipBob or ShipFusion better for my brand?
| ShipBob | Shipfusion | |
|---|---|---|
| Founded | 2014 (Chicago) | 2014 (per About page) |
| Fulfillment centers | 50+ (claim) | 4 open + Dallas coming soon |
| Countries with sites | US, CA, UK, NL, ES, AU | US, CA |
| Target customer | DTC brands of many sizes | 2,000+ orders a month |
| Focus categories | General DTC | Supplements and wellness, food and beverage, beauty, pet |
| Software | ShipBob WMS (also sold standalone) | Shipfusion 360 (in-house) |
| Account management | Not detailed | Dedicated account manager for every client |
| B2B / EDI | Yes (SPS Commerce) | B2B/wholesale listed |
| FBA prep | Yes | Not listed |
| Lot tracking | Not detailed in sources checked | Listed |
| Pricing | Custom quote | Custom quote |
| Stated accuracy | 99.97% (claim) | 99.9% pick accuracy (claim) |
| Trustpilot (Sept 2026) | 4.0 (1,083 reviews) | 4.7 (34 reviews) |
Verdict: ShipBob for multi-country reach and channel breadth; Shipfusion for consumables brands above 2,000 orders a month that want a named account manager and North American coverage only.
Also consider: for US consumables brands (CPG, food, beverage, supplements, beauty, pet), our Editor's pick is Tondo Fulfillment: in our experience comparing 3PL quotes, its shipping rates were the lowest we were offered. It runs two US warehouses (Delaware and Utah), so it isn't a fit for international or heavy-item needs.
Where does ShipBob win?
- Network size and reach: 50+ centers by its count, including the UK, the Netherlands, Spain and Australia. Shipfusion has no sites outside North America.
- More US regions: ShipBob lists sites around Chicago, New Jersey, Pennsylvania, Atlanta, Chattanooga, Dallas-Fort Worth, the Inland Empire, Reno/Las Vegas and Phoenix, which gives more options for splitting inventory.
- Channels: B2B/EDI through SPS Commerce, Amazon FBA prep and TikTok Shop.
- Smaller brands: ShipBob doesn't state a volume floor; Shipfusion targets 2,000+ orders a month.
- Software you can keep: ShipBob sells its WMS standalone if you ever bring fulfillment in-house.
Where does Shipfusion win?
- Service model: a dedicated account manager for every client with no tiered service levels, per Shipfusion. ShipBob's Trustpilot complaints cite slow responses at peak.
- Consumables experience: supplements and wellness, food and beverage, beauty and pet are its listed industries, and it lists lot tracking. For what consumables fulfillment requires, see best 3PL for supplements.
- Subscription and kitting are listed services.
- Freight forwarding appears among its listed services; ShipBob doesn't list it.
- Reputation signals: a higher Trustpilot score (4.7 vs 4.0), though on a much smaller review sample.
What's the difference between ShipBob and ShipFusion pricing?
Neither publishes rates, so you need two quotes on the same order profile.
- ShipBob: its pricing page lists implementation, receiving, storage and pick/pack/ship as standard fee categories, includes standard packaging and free software, and bills extra for kitting, B2B/EDI orders, custom packaging and returns (a flat fee per return). No minimum is stated.
- Shipfusion: its homepage promises transparent pricing with no hidden fees and quotes each client. It also claims its network can save 37% on shipping rates and deliver 20% faster; treat both as vendor claims and test them against your quotes.
For a Shopify brand at around 3,000 orders a month, both are in range: that's above Shipfusion's 2,000-order target. Send each provider your units per order, weights, SKU count, destination mix and monthly volume, and ask for storage by bin, shelf or pallet, lot-tracking fees and any account-management fee on separate lines.
How do their reputations compare?
As of September 2026:
- ShipBob: 4.0 on Trustpilot (1,083 reviews). Praise: responsive support and onboarding. Complaints: fulfillment errors, slow responses at peak and shipping costs.
- Shipfusion: 4.7 on Trustpilot (34 reviews). Reviewers mostly mention responsive account managers and dependable fulfillment.
Shipfusion's sample is small, so read individual reviews. Full detail: ShipBob review and Shipfusion review.
Frequently asked questions
Is Shipfusion cheaper than ShipBob?
Neither publishes rates, so only quotes on your order profile can tell. Shipfusion targets brands above 2,000 orders a month, so smaller brands may not get a competitive quote.
Does Shipfusion have a minimum order volume?
No formal minimum is stated, but its homepage targets brands shipping 2,000+ orders a month.
Which has more warehouses, ShipBob or Shipfusion?
ShipBob, with 50+ centers by its count versus four open Shipfusion sites plus Dallas announced.
Does Shipfusion ship internationally from Europe?
No. Shipfusion's sites are in the US and Canada. ShipBob has sites in the UK, the Netherlands, Spain and Australia.
Which is better for supplements?
Shipfusion lists supplements and wellness as a focus industry and offers lot tracking; ShipBob doesn't list lot tracking or a supplements focus in the sources checked. Ask both how they handle lot and expiration-date control.